For all cancellations (without an approved substituted delegate) received in writing within 30 Days after the booking of the Ticket a 1000 SEK (+VAT) administrative fee per ticket will be deducted from the ticket amount paid or due to be paid.. The rest of the amount will be refunded. For cancellations after 30 days after the date of booking, the full amount of the delegate pass is non-refundable. Full payment is due 10 days after the invoice and no later than 5 business days prior to the event.